This Privacy Policy informs you of important information about how GramLabs, Inc. d/b/a StormForge (“StormForge,” “we,” “us” or “our”) processes the personal data that we collect in online and offline formats, the privacy practices we undertake, the types of data we collect, how we secure that data, and how long we retain that data.
When we use the term “Services” we mean to refer collectively to:
Depending on your residency, we have information specifically for US residents (Section A) as well as for residents from the European Union or other individuals to whom the GDPR applies (Section B) and residents of the United Kingdom and Switzerland (C).
Please note: StormForge may change its Privacy Policy from time to time and at StormForge’s sole discretion. StormForge encourages visitors to frequently check this page for any changes to its Privacy Policy. The current status of this Privacy Policy may be found at the end of this text.
Please find below information on:
We may collect your Personal Data through different means:
It is up to you whether you want to provide us with information or authorize third parties to provide us with information. When we ask you to provide information, you can decline and still visit the Site to learn more about us and what we do. However, if you choose not to provide information to us, we may be unable to provide you our Services.
We may collect the following types of personal data, which are or may be capable of identifying an individual (“Personal Data“):
If you submit any Personal Data to us relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting Personal Data, you grant StormForge the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the Site and in providing our Services.
In using the Platform or the other Services, you may provide us with technical data or other data, which is either anonymized or not otherwise related to any identifiable individual. Such data is not considered “Personal Data” for purposes of this Privacy Policy.
When you use our Site, we use Google Analytics and Amplitude, to gather information on how visitors are using the Site. Specifically, we use technology to gather information about the browser, device, internet connection, IP address, time zone setting, operating system and platform, via cookies employed on our Site. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers (including mobile devices and tablets) and servers to recognize and communicate with one another. We collect IP address information so that we can properly manage our system and gather information about how our site is being used. This includes the device type and browser you are using, location data, the pages you are viewing and your interactions on the page. Your IP address may be associated with records containing Personal Data. We collect details of visits to our Site, including the volume of traffic received, logs and the resources that you have accessed. We may also collect certain location information such as your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.
Additionally, when you use our Site or the Platform, we use messaging and chat tools provided by Intercom (https://www.intercom.com/) to enable customers and visitors to our Site to communicate with us. Intercom’s Privacy Policy, available at https://www.intercom.com/legal/privacy, describes the nature of the information that may be collected if you choose to make use of this functionality.
Please also see the Cookies Notice section below for more information about these technologies.
We only collect the information reasonably necessary to respond to inquiries about our Services, to provide you the Services, to carry out our operations, as required by law, and for the other legitimate business purposes, under applicable laws, as summarized below:
We do not monitor or profile visitors to our Site or collect, in any automated manner, any special categories of sensitive Personal Data about you. No automated decision-making, including profiling, is used when processing your Personal Data.
In addition to the uses described above, we may use your Personal Data for the following purposes if you become a customer. Some of these uses may, under certain circumstances be based on your consent, may be necessary to fulfill our contractual commitments to you, or are necessary to serve our legitimate interests in the following business operations:
We may disclose aggregated information that does not identify any individual (and therefore, is not deemed to be Personal Data) without restriction. We share Personal Data with the following categories of recipients:
Third-party vendors. Your Personal Data will only be shared with and processed by our affiliates and non-affiliated third-party service providers as permitted by law and for the purposes described in this Privacy Policy. We may disclose Personal Data to certain non-affiliated specialized service providers, including professional advisors, consultants, insurers, technical service providers, and other third parties, who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. We may disclose your Personal Data to third-party service providers to provide us with services such as Site hosting, including information technology and telephony services, and related infrastructure, customer service, e-mail delivery, auditing and other similar services.
Corporate affiliates. We may share your information with our corporate affiliates that are subject to this policy.
Business transfers. When applicable, we may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
Other legal reasons. In addition, we may use or disclose your Personal Data as we deem necessary or appropriate: (1) under applicable law; (2) to respond to requests from public and government authorities; (3) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our affiliates; (6) to protect the rights, privacy, safety or property of StormForge, our affiliates, you, and others; and (7) to enforce our Terms of Use and other agreements.
StormForge keeps Personal Data on file, but does not share, sell, license or transmit this information to third parties or external vendors except as set forth herein or unless required to do so by legal, judicial or governmental proceedings, or to provide the services requested.
We use reasonable organizational, technical and administrative measures to maintain the privacy and security of your Personal Data within our organization. Accordingly, we prevent unauthorized access by a secure firewall and use of security technologies to protect the integrity and privacy of any Personal Data you provide. Although we work hard to protect your Personal Data, StormForge cannot guarantee the security of any information you transmit to us through online forms and applications, and you do so at your own risk. Please note that email is considered a nonencrypted (and therefore nonsecure) form of communication, and it can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email to communicate information that you consider confidential. Unfortunately, no data transmission or storage system can be guaranteed to be secure at all times. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the Contact Us section below. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
California residents are entitled once a year, free of charge, to request and obtain certain information regarding what information of yours we may have collected; our disclosure, if any, of certain categories of Personal Data to third parties for their direct marketing purposes in the preceding calendar year; to request deletion of your data; and to opt out of any such sale of your data. We do not share Personal Data with third parties for their own direct marketing purposes. To make such a request, please contact us at:
Email: support@stormforge.io
Mail:
StormForge
3100 Clarendon Blvd, Suite 200
Arlington, VA 22201
United States
Phone: + 1 857-233-9831
You may opt out of any marketing by us and from the disclosure of your Personal Data to third parties.
Under the Colorado Privacy Act (CPA), Colorado residents have specific rights regarding their personal data. These include the right to access their data, request its deletion, correct inaccuracies, and opt out of its sale, use for targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects.
We do not share Personal Data with third parties for their direct marketing purposes.
To make such a request, please contact us at:
Email: support@stormforge.io
Mail:
StormForge
3100 Clarendon Blvd, Suite 200
Arlington, VA 22201
United States
Phone: + 1 857-233-9831
You may also opt out of any marketing or data sharing with third parties at any time.
Under the Connecticut Data Privacy Act (CTDPA), residents have the right to know what personal data we collect and how it’s used. You may request access to your data, request corrections, or ask for your data to be deleted. You can also opt out of targeted advertising, the sale of your personal data, and automated profiling.
We do not disclose your Personal Data for third-party marketing purposes.
To make such a request, please contact us at:
Email: support@stormforge.io
Mail:
StormForge
3100 Clarendon Blvd, Suite 200
Arlington, VA 22201
United States
Phone: + 1 857-233-9831
You may also opt out of any marketing or data sharing with third parties at any time.
Massachusetts residents are granted specific rights under two key privacy laws: the Massachusetts Information Privacy Act (MIPA) and the Massachusetts Data Privacy Law (MIPSA).
Massachusetts Information Privacy Act (MIPA):
MIPA provides residents with the right to access, correct, delete, and limit the use of their personal data, especially sensitive data like health, financial, and biometric information. It emphasizes consumer consent and the protection of personal data from unauthorized access or disclosure.
Massachusetts Data Privacy Law (MIPSA):
MIPSA focuses on the processing of personal data and automated decision-making. Residents can opt out of data processing for targeted advertising, profiling, or sale, and request transparency in how their data is used for automated decisions. Organizations are also required to provide detailed disclosures on data usage.
To exercise your rights under MIPA or MIPSA, please contact:
Email: support@stormforge.io
Mail:
StormForge
3100 Clarendon Blvd, Suite 200
Arlington, VA 22201
United States
Phone: + 1 857-233-9831
You may also opt out of any marketing or data sharing with third parties at any time.
Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents are entitled to request information once a year, free of charge, regarding what personal data we have collected, to whom we may have disclosed certain categories of Personal Data, and the purposes of such disclosures in the preceding calendar year. Residents can also request the deletion of their data or opt out of the sale, processing for targeted advertising, or profiling of their Personal Data.
We do not share Personal Data with third parties for their direct marketing purposes.
To make a request, please contact us at:
Email: support@stormforge.io
Mail:
StormForge
3100 Clarendon Blvd, Suite 200
Arlington, VA 22201
United States
Phone: + 1 857-233-9831
You may also opt out of any marketing or data sharing with third parties at any time.
This website is only intended for individuals who are at least 18 years of age. We do not knowingly encourage or solicit visitors to this website who are under the age of 18 or knowingly collect Personal Data from anyone under the age of 18 without parental fiduciary consent. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@stormforge.io.
We may periodically send you relevant alerts and newsletters by e-mail. To help improve our marketing activities, we often receive a confirmation when you open an e-mail or click on a link included in one of these emails, if your computer supports such capabilities. Instructions on how to unsubscribe from these alerts and newsletters are included in each e-mail.
How we use Cookies. We use cookies and related technologies (“Cookies”) to provide Services, gather information when users navigate through the Sites to enhance and personalize the experience, to understand usage patterns, and to improve our Sites, products, and Services.
Cookies on our Sites are generally divided into the following categories:
Essential Cookies. These cookies are strictly necessary to provide you with our Services and to use some of their features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Services, you cannot refuse them without impacting how our Services function.
Performance and Functionality Cookies. These cookies are used to enhance the performance and functionality of our Services but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
Analytics and Customization Cookies. These cookies collect information that is used to help us understand how our Services are being used or how effective our marketing campaigns are, or to help us customize our Services for you to enhance your experience.
Targeting Cookies. These record your visit to our Sites, the pages you have visited and the links you have followed to recognize you as a previous visitor and to track your activity on the Sites and other Sites you visit. These Cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our Sites. You can delete these cookies via your browser settings. See below for further details on how you can control third-party targeting cookies.
Google Analytics. This Site uses Google Analytics. We will not and will not assist or permit any third party to pass information to Google that Google could use or recognize as personally identifiable data. You may see how Google uses data when you use this Site at www.google.com/policies/privacy/partners.
Intercom Messenger and Chat. Our Site and the Platform use messenger and chat functionality from Intercom. Intercom’s performance and functionality cookies allow interaction with the Intercom Messenger (on domains widget.intercom.io and api-iam.intercom.io). These cookies allow this interaction by remembering who you are and providing access to previous conversations you’ve had through the Messenger. For more information on the use of Cookies by Intercom, see the “Messenger Cookies” section of Intercom’s Cookie Policy at https://www.intercom.com/legal/cookie-policy and Intercom’s Privacy Policy at https://www.intercom.com/legal/privacy.
You can review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain Cookies. If you disable or delete certain Cookies in your settings, you may not be able to use features of the Sites. For more information on how to control or disable cookies in particular browsers, please see the following articles:
Google Analytics: To learn more about the use of Cookies by Google for analytics see https://policies.google.com/technologies/cookies. To exercise choice regarding those Cookies, please see the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Intercom: To learn more about the use of Cookies by Intercom, see the “Messenger Cookies” section of Intercom’s Cookie Policy at https://www.intercom.com/legal/cookie-policy.
The opt-outs described above are device- and browser-specific and may not work on all devices.
Occasionally we may provide links to other sites for your convenience and information. These sites operate independently from our Sites and are not under our control. These sites may have their own privacy notices or terms of use, which you should review if you visit any sites linked through our Sites. We are not responsible for the content or use of these unrelated sites.
If you have any questions or concerns about this Privacy Policy or our Personal Data handling practices, please contact us at:
Email: support@stormforge.io
Mail:
StormForge
3100 Clarendon Blvd, Suite 200
Arlington, VA 22201
United States
Phone: + 1 857-233-9831
Information to Data Subjects of the European Union according to Art. 13 General Data Protection Regulation
Thank you for your interest in our web offerings. The protection of personal data is of great importance to us. StormForge processes your personal data according to the EU General Data Protection Regulation (EU-GDPR) and other applicable local laws.
Please find below:
Please refer to Section A No. 11 of this Privacy Policy.
Please refer to Section A No. 2, 3 and 9 of this Privacy Policy regarding the type of data and the purposes.
Additionally, when you visit our Web sites, your browser contacts our Web servers to retrieve the pages you have requested. Basically, you do not have to log in or identify yourself for this function. However, the allocation of requests and feedback from our server is based on your IP address, which may establish a connection to your person.
In detail, personal data such as your IP address is transmitted to our web server as part of an HTTP/S call. This connection data is processed by our web server to enable access to the website. If necessary, form data that you enter may also be processed.
In addition, the respective HTTP/S calls are logged in a log file. We use this for technical troubleshooting and in order to be able to ward off and clear up attacks on our systems. In addition, we create evaluations from the log files that are already stored, which we use to optimise our websites. The evaluation as such takes place in anonymous form, i.e. by combining call data, so that the results no longer have any personal reference.
You have the opportunity to register with our web application and perform repeatable load tests. In addition, you can create test cases with our uncomplicated JavaScript DSL. Furthermore, our web application provides you with a number of other services that we would like to use to make testing your software easier. When you register in our customer area, for contract conclusion and its subsequent fulfillment, the following basic data is requested:
If applicable, further voluntary information is requested:
Furthermore, we collect data in order to be able to track any misuse of our service.
When using our services, we also collect data about the following:
Please note that you may not use any personal data when using our services and that this is not permitted under our general terms and conditions. The services are designed in such a way that no processing of personal data is required. In the event that personal data is stored in our system by a user contrary to our general terms and conditions, we will of course treat this data confidentially and process it in accordance with applicable law.
Furthermore, we offer you the possibility to contact us by e-mail and/or via a contact form and/or via chat on our website. In this case, the information you provide will be stored for the purpose of processing the contact as well as for any queries you may have. If you contact us with a request or we contact you, we will of course also process your personal data such as name, address, telephone number and the contents of the communication for the purpose of carrying out the exchange with you.
The legal bases depend on the respective purposes:
Please refer to Section A No. 4 of this Privacy Policy.
Futhermore, if you are subject to the GDPR, you should note that your Personal Data may be transferred to third countries, including the United States where we or certain of our third-party service providers are located. The United States is deemed by the European Union to provide inadequate data protection. Transfers of your Personal Data between us and a third party shall be done pursuant to adequate protections, which may include Standard Contractual Clauses, your explicit consent, and/or other permitted mechanisms under applicable law. Transfers of your Personal Data to us from our German affiliate, StormForger GmbH, is transferred pursuant to an intra-group data processing agreement that incorporates the Standard Contractual Clauses.
When using our website, your personal data collected by us shall be erased after completion of the request submitted by you.
When using our web application, your personal data will be deleted in due time after the end of the contractual relationship.
When using the customer area, the login cookie is stored on your computer for the duration of the respective session and deleted immediately after its end, e.g. logout.
Your e-mail communication will be deleted insofar as they are no longer required for an exchange with you. The data may be kept longer on the basis of Art. 6 para. 1 lit. c) GDPR in conjunction with the relevant statutory retention periods (in particular in accordance with commercial and tax law).
You are not obliged to provide your personal data. Without the processing of your personal data, however, the use of the web application is not possible and StormForger cannot be commissioned.
Please refer to Section A No. 3 of this Privacy Policy regarding automated decision-making and profiling.
RESIDENTS OF The UNITED KINGDOM AND SWITZERLAND
Your Personal Data will be treated in a secure and confidential manner, using appropriate technical and organizational measures, in compliance with all applicable laws and regulations, including the UK General Data Protection Regulation (UK GDPR), and the Swiss Federal Act on Data Protection. Depending on the context in which Personal Data is provided, we may be a data processor (“processor”) or a data controller (“controller”) of your Personal Data.
As applicable under the UK GDPR, individuals have additional rights including the following:
Lodging a Complaint: You also have the right to lodge a complaint with your local supervisory authority for data protection, or privacy regulator.
Submitting a Request: To exercise the above rights or contact us with questions or complaints regarding our treatment of your Personal Data, contact us at support@stormforge.io. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, especially if your request is manifestly unfounded or excessive. We will respond to your request within the applicable timeframes set out by law.
International Transfers: If you are located within the United Kingdom or Switzerland, you should note that your Personal Data may be transferred to countries outside these jurisdictions, including the United States where we or certain of our third-party service providers are located. Transfers of your Personal Data between us and a third party shall be done pursuant to adequate protections.
In addition, please check the following sections of this Privacy Policy: “How we Collect Your Personal Data”; “Types of Personal Data we Collect”; “How and Why we Use Your Personal Data”; and “How we Share and Disclose Personal Data”.
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, including the processing of your personal Data, if you would like to exercise your data rights under applicable laws, or if you believe your privacy rights have been violated, please contact us as provide in the “How to Contact Us” section above.
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